Shipping & Returns Policy
Shipping & Returns Policy
Shipping
-
We ship to de US and CANADA only. Shipping carriers and delivery times may vary depending on your location.
-
Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
-
Shipping fees and delivery times are calculated at checkout based on your shipping address.
-
Fantasteec is not responsible for delays caused by carriers, customs, or unforeseen events once the order has been dispatched.
Returns & Exchanges
-
You may return any item within 30 days of the purchase date, as long as it is unused, unwashed, and in original condition.
-
To initiate a return or exchange, please contact us at fantasteec.com@gmail.com with your order number and reason for the return.
-
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
-
Refunds will be issued to the original payment method once the item is received and inspected.
-
Please note: Final sale items are not eligible for return.
Damaged or Incorrect Items
-
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and a description of the issue. We’ll make it right as quickly as possible.
Additional Terms
-
Fantasteec reserves the right to deny returns or exchanges that do not meet our policy conditions.
-
By placing an order, you agree to this shipping and return policy.